Chimneys B & B Suffolk
Chimneys B&B House Rules T&Cs
Please remove outdoor shoes to protect the carpeted areas
Only staying guests are allowed in the premises
There is a small mini fridge for your use at the top of the stairs
Hot breakfasts will be served in the downstairs dining room
Hot food must not be consumed in the bedrooms
*Do not put wipes down the toilet as this will lead to a blockage.
There may be limited room service during your stay in order to keep everyone safe.
There are several bins provided for your use. Please place these in the upper landing for collection
As the government lift restrictions normal room service will be resumed
If you need anything and i am not around please text or call me so that i can help
This is a no smoking property however smokers can use the front or large back garden
No Candles - I have provided battery operated small candles for your use
For guests staying longer than two days, when self catering,
*Please recycle cardboard, clean rigid plastic containers,newspaper etc.
Emptying Your Rubbish
Outside to the right of the property (through the gates) there is a
Blue Bin for Recycled Rubbish (please ensure this is clean & NOT bagged)
Grey Bin for all other rubbish including bottles and MUST be bagged and tied.
By checking in at Chimneys B&B you agree to pay for any damages or losses incurred during my stay
You agree for the credit or debit card provided prior to or at check in can be used to cover the cost described above
Lost keys are charged @ £30 to arrange for a replacement for use during your stay, which must be returned upon check out
This cost is non refundable as new keys would have to be sourced and specially cut from the master key.
For lost keys subsequently found and handed to the proprietor, prior to check out, or within 48 hours of the loss when you are still resident, no further charge will be incurred. All keys that have been provided must be returned at check out. Any lost keys subsequently found after check out MUST NOT be posted to Chimneys.
When a guest has lost a front door key or retains a front door key after check out, this compromises the security of the premises and affects the safety of other guests and their belongings whilst missing, therefore the lock will need to be changed. In this rare event the guest remains responsible for this and associated costs
It is the guests responsibility to take out travel insurance to cover the costs of unforeseen eventualities